{"id":170,"date":"2025-10-21T10:42:14","date_gmt":"2025-10-21T08:42:14","guid":{"rendered":"https:\/\/www.tatiecroutons.com\/?page_id=170"},"modified":"2025-10-21T10:49:40","modified_gmt":"2025-10-21T08:49:40","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/www.tatiecroutons.com\/nl\/refund-return-policy\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Overview<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Tatie Croutons<\/strong>, freshness and quality are our top priorities.<br>Every order is carefully prepared on demand using fresh ingredients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Non-returnable products<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Due to food safety and hygiene regulations, <strong>food and beverage items cannot be returned or exchanged<\/strong> once prepared.<br>Therefore, <strong>we do not accept returns or offer refunds<\/strong> for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sandwiches, salads, meals, or drinks prepared to order<\/li>\n\n\n\n<li>Fresh or perishable goods<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Wrong or faulty order<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive an <strong>incorrect, missing, or damaged item<\/strong>, please contact us within <strong>24 hours of receiving your order<\/strong> at:<br><a href=\"mailto:info@tatiecroutons.com\">info@tatiecroutons.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each situation will be reviewed individually. Depending on the issue, we may offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>replacement of the affected item<\/strong>, or<\/li>\n\n\n\n<li>A <strong>credit toward your next order<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Order cancellation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders can only be canceled <strong>before preparation begins<\/strong>.<br>Once preparation has started, <strong>no cancellation or refund<\/strong> can be made.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Online orders and pickup<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you place an order online for <strong>in-store pickup<\/strong>, please collect your order at the agreed time.<br>In case of a <strong>no-show or uncollected order<\/strong>, no refund or credit can be issued, as products are made to order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact us<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about your order or experience a problem, we\u2019re here to help:<br><a>info@tatiecroutons.com<\/a><br><a href=\"tel:+3223510074\">+32 2 351 00 74<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Overview At Tatie Croutons, freshness and quality are our top priorities.Every order is carefully prepared on demand using fresh ingredients. Non-returnable products Due to food safety and hygiene regulations, food and beverage items cannot be returned or exchanged once prepared.Therefore, we do not accept returns or offer refunds for: Wrong or faulty order If you [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-170","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>freshly made - Tatie Cro\u00fbtons<\/title>\n<meta name=\"description\" content=\"At Tatie Croutons, all meals are freshly made. No returns accepted except for incorrect or damaged orders. 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